One vault for the whole family

Best for: Most families. Room for the grandparents, aunts, uncles and cousins, plus video.

Space: 25 GB. That’s roughly about 6,400 photos, or about 420 hours of voice notes, or about 4 hours of video. Most families mix all of these. (Approximate.)

People: Up to 50 people can be invited to your family vault.

Sealed letters (opened on a date or event you choose): as many as you like.

Video: Yes. Each video can be up to 500 MB, which is about 5 minutes of HD phone video (approximate).

Printed books and family movies: Optional extras, paid one at a time and never required. Ordering printed books is coming soon, and memory movies are coming later; neither can be ordered yet.

If you reach a limit: Reaching a limit doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) Everything you’ve saved stays put, and we’ll simply show an option to upgrade before you add more.

If a yearly plan isn’t renewed: A paid plan ending doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) The vault becomes read-only (view and save only; the keeper or a successor can download everything) until someone picks a plan, sealed letters already scheduled still deliver, and anyone in the family can take it over.

Refunds: Full refund within 30 days of the purchase or of any renewal. No prorated refunds after that, except when we shut down (Terms §13), make a material change you reject (Terms §23), or materially reduce the plan's features. We email you 30 and 7 days before each renewal, and you can cancel online anytime.

Coming with paid plans. Family bundle: when both linked families are on a paid plan, each side saves 20% (Family $31.20/yr, Premium $63.20/yr).

Nothing is charged today. Paid plans aren’t switched on yet; we’ll save your choice and ask before any charge.

Plans & policies: our promise to your family

Best for: Big extended families, or anyone with years of photos and home videos to bring in.

Space: 100 GB. That’s roughly about 25,000 photos, or about 1,700 hours of voice notes, or about 17 hours of video. Most families mix all of these. (Approximate.)

People: Up to 200 people can be invited to your family vault.

Sealed letters (opened on a date or event you choose): as many as you like.

Video: Yes. Each video can be up to 2.0 GB, which is about 20 minutes of HD phone video (approximate).

Extras included: Memory movies are coming later. We’ll tell you before they launch. Plus 10% off every printed book, once book ordering opens.

Printed books and family movies: Optional extras, paid one at a time and never required. Ordering printed books is coming soon, and memory movies are coming later; neither can be ordered yet.

If you reach a limit: Reaching a limit doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) Everything you’ve saved stays put, and we’ll simply show an option to upgrade before you add more.

If a yearly plan isn’t renewed: A paid plan ending doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) The vault becomes read-only (view and save only; the keeper or a successor can download everything) until someone picks a plan, sealed letters already scheduled still deliver, and anyone in the family can take it over.

Refunds: Full refund within 30 days of the purchase or of any renewal. No prorated refunds after that, except when we shut down (Terms §13), make a material change you reject (Terms §23), or materially reduce the plan's features. We email you 30 and 7 days before each renewal, and you can cancel online anytime.

Coming with paid plans. Family bundle: when both linked families are on a paid plan, each side saves 20% (Family $31.20/yr, Premium $63.20/yr).

Nothing is charged today. Paid plans aren’t switched on yet; we’ll save your choice and ask before any charge.

Plans & policies: our promise to your family

Best for: Families who'd rather pay once and not think about it for five years.

Space: 25 GB. That’s roughly about 6,400 photos, or about 420 hours of voice notes, or about 4 hours of video. Most families mix all of these. (Approximate.)

People: Up to 50 people can be invited to your family vault.

Sealed letters (opened on a date or event you choose): as many as you like.

Video: Yes. Each video can be up to 500 MB, which is about 5 minutes of HD phone video (approximate).

Printed books and family movies: Optional extras, paid one at a time and never required. Ordering printed books is coming soon, and memory movies are coming later; neither can be ordered yet.

If you reach a limit: Reaching a limit doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) Everything you’ve saved stays put, and we’ll simply show an option to upgrade before you add more.

Refunds: Full refund within 30 days of the purchase. No prorated refunds after that, except when we shut down (Terms §13), make a material change you reject (Terms §23), or materially reduce the plan's features. We email you 60, 30 and 7 days before the term ends; it doesn’t renew automatically.

When the 5 years are up: It does not renew; you’ll choose whether to buy again at the then-current price; if you don’t, the vault goes read-only. We email the keeper 60, 30 and 7 days before the end. Price increases never affect a prepaid term you’ve already bought. Prepaid time stays with the vault, not the person: on a handoff, the plan and its paid-through date carry over to the new keeper unchanged. A paid plan ending doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) The vault becomes read-only: everyone can still view and save items, and the keeper or a successor can download everything, but no one can add photos, people or new letters until someone picks a plan. Sealed letters already scheduled still deliver. We email the keeper when the term ends, again a month later, and two months later; if we hear nothing, we send a gentle check-in to the vault’s legacy contact. Anyone in the family can also take it over and pick a plan.

Referrals (coming with paid plans): Each family you invite who joins a paid plan adds +2 months to your term, up to +12 months in total. It counts once the referred family's paid plan is past its 30-day refund window.

Nothing is charged today. Paid plans aren’t switched on yet; we’ll save your choice and ask before any charge.

Plans & policies: our promise to your family

Best for: Early families who want to help us start, at a lower rate locked in for the whole term.

Space: 25 GB. That’s roughly about 6,400 photos, or about 420 hours of voice notes, or about 4 hours of video. Most families mix all of these. (Approximate.)

People: Up to 50 people can be invited to your family vault.

Sealed letters (opened on a date or event you choose): as many as you like.

Video: Yes. Each video can be up to 500 MB, which is about 5 minutes of HD phone video (approximate).

Printed books and family movies: Optional extras, paid one at a time and never required. Ordering printed books is coming soon, and memory movies are coming later; neither can be ordered yet.

If you reach a limit: Reaching a limit doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) Everything you’ve saved stays put, and we’ll simply show an option to upgrade before you add more.

Refunds: Full refund within 30 days of the purchase. No prorated refunds after that, except when we shut down (Terms §13), make a material change you reject (Terms §23), or materially reduce the plan's features. We email you 60, 30 and 7 days before the term ends; it doesn’t renew automatically.

When the 5 years are up: It does not renew; you’ll choose whether to buy again at the then-current price; if you don’t, the vault goes read-only. We email the keeper 60, 30 and 7 days before the end. Price increases never affect a prepaid term you’ve already bought. Prepaid time stays with the vault, not the person: on a handoff, the plan and its paid-through date carry over to the new keeper unchanged. A paid plan ending doesn’t delete anything. (You can still choose to delete things yourself, and we may remove content that breaks our Terms or the law.) The vault becomes read-only: everyone can still view and save items, and the keeper or a successor can download everything, but no one can add photos, people or new letters until someone picks a plan. Sealed letters already scheduled still deliver. We email the keeper when the term ends, again a month later, and two months later; if we hear nothing, we send a gentle check-in to the vault’s legacy contact. Anyone in the family can also take it over and pick a plan.

Referrals (coming with paid plans): Each family you invite who joins a paid plan adds +2 months to your term, up to +12 months in total. It counts once the referred family's paid plan is past its 30-day refund window.

Rate lock: Your $129 founding rate (regular $149) is locked for the full 5-year term. It isn’t a lifetime price. Only the first 500 families can claim it.

Nothing is charged today. Paid plans aren’t switched on yet; we’ll save your choice and ask before any charge.

Plans & policies: our promise to your family